Raahat Wellness Center Privacy Policy
This Privacy Policy describes how Raahat Wellness Center (“Raahat,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”).
Information We Collect
We collect several types of information from and about users of our Website:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and mailing address. We collect this information when you contact us through a form on our Website, schedule an appointment, or create an account.
- Usage Data: This includes information about your activity on our Website, such as the pages you visit, the time you spend on those pages, and the links you click. We collect this information using cookies and other tracking technologies.
How We Use Your Information
We use the information we collect to:
- Provide and improve our Website and services.
- Send you information about our services, including appointment reminders and newsletters.
- Respond to your inquiries and requests.
- Fulfill any legal or regulatory obligations.
Disclosure of Your Information
We do not disclose your information to any third-party service providers
We may disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.
Cookies and Other Tracking Technologies
We may use cookies and other tracking technologies to collect and store Usage Data. Cookies are small data files that are stored on your device when you visit a website. They can be used to track your activity on the website and to remember certain information about you.
You can disable cookies in your web browser settings. However, this may limit your ability to use certain features of our Website.
Your Choices
You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
You can also access, update, or delete your personal information by contacting us.
Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@raahat.in
Raahat Wellness Center Terms & Conditions
Welcome to Raahat Wellness Center (“Raahat,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your use of our website (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the Website.
- Use of the Website
You may use the Website for lawful purposes only. You agree not to use the Website:
- In any way that violates any applicable law or regulation.
- For the purpose of exploiting, harming, or defrauding others.
- To transmit any offensive, obscene, or harassing content.
- To interfere with the proper functioning of the Website.
- Intellectual Property
The content of the Website, including the text, graphics, logos, images, and other materials (“Content”), is protected by copyright, trademark, and other intellectual property laws. You may not use the Content without our prior written permission.
- Disclaimer
The information on the Website is provided for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified healthcare provider with any questions you may have regarding a medical condition.
We make no warranties, express or implied, about the accuracy, completeness, or reliability of the information on the Website.
- Limitation of Liability
We will not be liable for any damages arising out of or related to your use of the Website. This includes, but is not limited to, direct, indirect, incidental, consequential, and punitive damages.
- Termination
We may terminate your access to the Website at any time, for any reason, without notice.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of India without regard to its conflict of law provisions.
- Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of the Website.
- Changes to the Terms
We may update these Terms at any time. We will post any changes on the Website. We encourage you to review these Terms periodically for the latest information on our terms and conditions.
- Contact Us
If you have any questions about these Terms, please contact us at contact@raahat.in or 022 49397070/ +91 9324718606.
Raahat Wellness Center Refund Policy
Raahat Wellness Center strives to provide exceptional service and support to our clients. This policy outlines the conditions under which a refund may be issued for services rendered.
Services:
- Appointments:
- Cancellation with 24 hours notice: A full refund will be issued for appointments cancelled at least 24 hours before the scheduled time.
- Cancellation with less than 24 hours notice: No refund will be issued for cancellations made within 24 hours of the scheduled appointment. This includes missed appointments.
- Unused sessions: Refunds may be issued for unused sessions within a pre-paid package, minus a processing fee of 10% of the charges per session in case paymeis made through card transactions. Please note, some discounts services may have specific terms regarding unused sessions.
Exceptions:
There may be exceptions to this policy on a case-by-case basis. Please contact us directly to discuss any extenuating circumstances regarding cancellations or refunds.
Obtaining a Refund:
To request a refund, please contact us by phone at 022 49397070/ +91 9324718606 or email us at contact@raahat.in. Be sure to include your name, contact information, appointment date and time (if applicable), and reason for requesting a refund.
Processing Time:
Please allow 3- 5 business days for your refund to be processed. We appreciate your understanding!
If you have any questions about this policy, please don’t hesitate to contact us.