Refund Policy

Services:

● Appointments:

○ Cancellation with 24 hours notice: A full refund will be issued for
appointments cancelled at least 24 hours before the scheduled time.
○ Cancellation with less than 24 hours notice: No refund will be issued
for cancellations made within 24 hours of the scheduled appointment. This
includes missed appointments.

● Packages:

○ Unused sessions: Refunds may be issued for unused sessions within a
pre-paid package, minus a processing fee of [amount] per session. Please
note, some package deals may have specific terms regarding unused
sessions.

● Products:

○ Unopened and unused products: A full refund will be issued for
unopened and unused products returned within [number] days of
purchase. A receipt is required for all returns.
○ Opened or used products: Unfortunately, we cannot offer refunds for
opened or used products.

Exceptions:

There may be exceptions to this policy on a case-by-case basis. Please contact us
directly to discuss any extenuating circumstances regarding cancellations or refunds.

Obtaining a Refund:

To request a refund, please contact us by phone at [phone number] or email us at
[email address]. Be sure to include your name, contact information, appointment date
and time (if applicable), and reason for requesting a refund.

Processing Time:

Please allow [number] business days for your refund to be processed. Refunds will be
issued to the original form of payment used for the purchase.

We appreciate your understanding!

If you have any questions about this policy, please don’t hesitate to contact us.